Advanced Marketing Solutions

US Call Center - Develop & Retain Customers, Brand Engagement, Concierge Support
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Services

AMS provides cost-effective, World-Class service and expertise.

On a campaign or scalable/ongoing basis, we offer US-based Contact Center Outsourcing, (Inbound/Outbound Communications  and Issue Resolution via Toll-Free Phone, Email), Personalized Outreach (Brand Loyalty Programs, Customer Satisfaction Surveys, Event Invitation, Sales Lead Qualification), Data Management (Merge/Purge/De-duplicate, Update/Verify records), and Best-Practice Consulting (analyzing your people/process/platform for in-house improvements).

U.S.-BASED CONTACT CENTER OUTSOURCING

(Inbound/Outbound Communications and issue resolution via Toll-Free Phone, Email)

PERSONALIZED OUTREACH

(Brand Loyalty Programs, Customer Satisfaction Surveys, Event Invitation, Sales Lead Qualification)

DATA MANAGEMENT & ANALYSIS

(Merge/Purge/Deduplication, Update/Verify records, Program Performance Reporting)

BEST-PRACTICE CONSULTING

(Analyzing your people/process/platform for in-house improvements)

CONTACT US

Testimonials

We have had the pleasure of experiencing only the highest level of service and professionalism from AMS. There is no doubt in our minds that customers receive a truly positive experience that helps to build or maintain a lasting relationship.

G.M. Lumsden, Manager Customer Commitment - Porsche Cars North America

Over the last 15 years, we've worked with AMS on multiple client programs. They're an outstanding, detail oriented, go-to partner. When we work with AMS, we're completely confident that things will be done right.

Doug Barth, President - SimplyDIRECT

AMS is a scalable, seamless extension of our resources. Our national event series has been a success due in large part to their Outreach team. I worked with AMS over 9 years as a manager for several client companies and strongly recommend them.

Corryn Zimmerman, Director Online and Dealer Marketing - Manheim

Company News

  • ***07/12/17 – HP Enterprise awards AMS Audience Acquisition campaign for HPE Protect 2017***
  • ***06/20/17 – Subaru of America begins Share the Love review with AMS (7th year)***
  • ***04/11/17 – HP Enterprise awards AMS Audience Acquisition campaign for Vertica Hands on Labs***
  • ***02/14/17 – CompuCom selects AMS for Cloud Webinar series Outreach***
  • ***01/05/17 – McLaren Automotive selects AMS as 1-800 Concierge for 2017 Programs***

White Papers

5 Steps for Customer Retention

A Roadmap for Building Business and Maximizing ROI

Anatomy of Lead Management

How to Harvest Qualified Leads from Marketing Programs

The Concierge Customer Experience

Get in Touch

  • 1-978-568-2800
  • inquiry@ams-leads.com
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